LAILA HOTEL CDMX REFORMA MEXICO CITY, Mexico City – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Laila Hotel CDMX offers 167 air-conditioned rooms with LCD TVs, high-speed Wi-Fi, and keyless entry. Choose from Single (24 sqm, king bed), Double (26 sqm, two double beds), or Junior Suite (28 sqm, city views, lounge area). All rooms include rainfall showers, Diptyque toiletries, and soundproof windows. The Junior Suite adds a Nespresso machine and a minibar.
Dining Options
The hotel restaurant serves international and Mexican fusion cuisine for breakfast, lunch, and dinner, with buffet and à la carte options. La Terraza, the onsite bar, offers cocktails and light snacks. Breakfast includes continental and buffet choices, with allergy-friendly options available. Open daily from 7:00 AM to 11:00 PM.
Location & Transportation
Located in Colonia Cuauhtémoc, the hotel is steps from Paseo de la Reforma and a 4-minute walk to the Diana the Huntress Fountain. Nearby landmarks include the Angel of Independence (5-minute walk), Chapultepec Park (15-minute walk), and the National Anthropology Museum (9-minute drive). The Metro Station (Line 1) is a 7-minute walk away.
Services & Facilities
Services include a 24-hour front desk, concierge, dry cleaning, and airport shuttle. The business center has meeting rooms and banquet facilities. Guests can use the fitness center with Peloton bikes and Technogym equipment. Complimentary Wi-Fi is available throughout the property. Self-parking and valet parking are offered for a fee.
Events & Recreation
The hotel hosts corporate events, weddings, and conferences in customizable halls. Nearby activities include walking tours along Reforma Avenue and visits to Chapultepec Castle. The concierge can arrange tickets for the National Auditorium (12-minute drive) or guided visits to the Historic Center (4 km away).
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Cycling
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Room features
- Air conditioning
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel has a great location, but the rooms aren't as modern as in the photos and there is no central heating, leading to discomfort due to the next door nightclub making it impossible to sleep. The service, however, is exceptional, with very attentive and helpful staff. The location is unbeatable, surrounded by top-tier establishments, but it needs a bit of improvement in cleanliness and service. The dining experience is satisfactory with a good variety of options, including complimentary high-standard breakfast.
I had a wonderful stay at the hotel. The rooms were clean and inviting, making me feel comfortable after long days out exploring. While there was some noise from the neighboring rooms due to shared doors and no heating, the overall experience was positive. The location was great for accessing tourist attractions, with excellent help from Fernando Hernandez to secure tickets to the Azteca stadium. The dining options were limited, with room for improvement, but the French pastries were a highlight.
The hotel has nice and clean rooms, but they are on the small side with cheap furniture. The service was super friendly and helpful, but there was a non-stop air conditioner compressor nearby. The location is excellent, with easy access to many attractions despite some noise issues. Dining was satisfactory with a highlight of good homemade marmalade. Overall, a decent stay with some minor drawbacks.
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